I have now worked as a technical writer for more than 10 years. I have ample experience creating and maintaining help systems, user guides, release notes, quick reference cards, content for support web sites, and instructional design and marketing content for large companies including Green Dot, Edwards Lifesciences, Design Solutions USA, and many more. I’ve earned several awards along the way including an Intercontinental Award of Writing Excellence.
I have served in leadership positions for writing as well as API documentation. I also regularly present content— for small businesses and major corporations —at local and international conferences.